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Privacy Policy
At EASTLAKEEMPORIUM, we care about your privacy just as much as we care about the products we offer. This policy explains what information we collect, why we collect it, and how we handle it. We keep things simple and transparent, so you always know what is happening with your personal data.
What We Collect
When you place an order or create an account, we collect the information you provide. This includes your name, email address, shipping address, billing address, and payment details. We also gather basic technical data like your IP address and browser type to help our website run smoothly and securely.
How We Use Your Information
We use your information to process orders, arrange delivery, and provide customer support. We also use it to keep you updated about your purchases and to share occasional news about our shop, but only if you choose to hear from us. We never sell your personal data to anyone. That is not how we do business.
Your Rights Under GDPR and CCPA
If you are in the European Union, you have the right to access, correct, or delete your personal information. You can also ask us to limit how we use your data or move it to another service. If you are in California, you have the right to know what personal information we collect, request deletion of that information, and opt out of the sale of your data. As mentioned, we do not sell data, but we still honor your requests fully.
How to Exercise Your Rights
To make any request regarding your personal information, simply email us at [email protected]. We will respond within 30 days. We may need to verify your identity before processing your request, but we will keep that step quick and easy for you.
Data Security and Retention
We take reasonable steps to protect your information from unauthorized access or loss. We keep your data only as long as needed for the purposes described here or as required by law. When we no longer need your information, we delete it securely.
Cookies
Our website uses cookies to remember your preferences and improve your shopping experience. You can disable cookies in your browser settings, though some features of the site may not work as well without them.
If you have any questions about this policy or how we handle your data, please reach out to us at [email protected]. We are always happy to help.