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Shipping Policy for EASTLAKEEMPORIUM
At EASTLAKEEMPORIUM, we want your shopping experience to feel smooth from start to finish. That is why we offer free shipping on every order we send out to customers in the United States and Canada. No hidden fees, no surprise charges at checkout, just straightforward delivery to your door.
How Long Will My Order Take to Arrive?
We know waiting for a package can feel like watching a pot of water boil. Here is a clear picture of what to expect once your order leaves our hands:
- United States: Please allow 7 to 10 business days for your order to reach you.
- Canada: Please allow 9 to 14 business days for your order to arrive.
These time frames start from the moment your order is confirmed. Keep in mind that weekends and holidays can add a little extra time to the journey, so we appreciate your patience while your items make their way to you.
Where Do We Ship From?
Every order is carefully packed and dispatched from our location in San Francisco. We take care to handle each item with attention so it arrives in great shape.
Order Tracking
Once your order is on its way, you will receive a confirmation email with tracking information. That way, you can follow along and know exactly where your package is at any moment. If you ever have trouble locating that email, just reach out to us and we will be happy to help.
Questions About Your Delivery?
If anything about your shipping feels unclear, or if your package seems to be taking longer than expected, please get in touch with us. We are here to make things right and answer any questions you have.
Email us anytime at [email protected] and we will get back to you as quickly as we can.
You can also write to us at:
EASTLAKEEMPORIUM
2740 Van Ness Avenue, Suite 210
San Francisco, CA 94109
United States
Thank you for choosing EASTLAKEEMPORIUM. We appreciate your trust in us, and we look forward to getting your order to you soon.